Organization Name: Mphasis
Employment Type: Private Jobs
Total No. of Vacancies: Various
Job Location: Chennai (Tamilnadu )
Name of the Post:
- Applicants who have completed Degree or equivalent from a recognized Institute for Mphasis Recruitment 2018.
- Problem and Incident management under Global Service Desk environment where the Tech support Engineer has to manage client’s queries and technical problems via inbound calls, emails, chat and web tickets within defined SLA’s.
- Logging incidents and service requests, categorizing and prioritizing them and managing their life cycle as per ITIL guidelines.
- Update users about request status and close request when users are satisfied with solutions
Level 1, Level 2 and Level 3 troubleshooting mainly related to desktop/OS, Custom and COTS applications.
- Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.
- Remote desktop troubleshooting. Escalate complex incidents/requests to upstream technical groups.
- Mphasis Recruitment 2018 will get an excellent salary package along with incentives, perks, and other facilities according to post qualification and experience of candidates
- Online Test
- Group Discussion
How to Apply:
- Eligible & Interested candidates can Apply Via Online In Official website page at www.mphasis.com Mphasis Recruitment 2018.
Instructions to Apply:
- Log on to the Official website of Technologies www.mphasis.com
- Then, Click on the careers link.
- Select the link available for the opening.
- Fill the Application with required details.
- Pay the Application Fee (if required) to complete the Registration Process.
- Online Application: Click Here to Apply
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